The strategic approach to quality service in health care /
Peterson, Kristine.
The strategic approach to quality service in health care / Kristine Peterson. - Rockville, Md. : Aspen, 1988. - xv, 331 p. : ill. ; 24 cm.
Includes index.
Bibliography: p. 309-317.
0871897644
88006269
Hospitals--Administration.
Hospital patients.
RA971 / .P5 1988
362.1/1/068
The strategic approach to quality service in health care / Kristine Peterson. - Rockville, Md. : Aspen, 1988. - xv, 331 p. : ill. ; 24 cm.
Includes index.
Bibliography: p. 309-317.
0871897644
88006269
Hospitals--Administration.
Hospital patients.
RA971 / .P5 1988
362.1/1/068