Continuous quality improvement in health care : theory, implementation, and applications /
Curtis P. McLaughlin, Arnold D. Kaluzny [editors].
- 2nd ed.
- Gaithersburg, Md. : Aspen, c1999.
- xxii, 659 p. : ill. ; 24 cm.
Includes bibliographical references (p. 595-630) and index.
0834216558
99020197
Medical care--Quality control. Total quality management. Delivery of Health Care--organization & administration--United States. Total Quality Management--methods--United States.