Continuous quality improvement in health care : theory, implementation, and applications / Curtis P. McLaughlin, Arnold D. Kaluzny [editors]. - 2nd ed. - Gaithersburg, Md. : Aspen, c1999. - xxii, 659 p. : ill. ; 24 cm.

Includes bibliographical references (p. 595-630) and index.

0834216558

99020197


Medical care--Quality control.
Total quality management.
Delivery of Health Care--organization & administration--United States.
Total Quality Management--methods--United States.

RA399.A3 / C66 1999

362.1/068/5

1999 G-446 W 84 AA1 / C762 1999