TY - BOOK AU - McLaughlin,Curtis P. AU - Kaluzny,Arnold D. TI - Continuous quality improvement in health care: theory, implementation, and applications SN - 0834216558 AV - RA399.A3 C66 1999 U1 - 362.1/068/5 21 PY - 1999/// CY - Gaithersburg, Md. PB - Aspen KW - Medical care KW - Quality control KW - Total quality management KW - Delivery of Health Care KW - organization & administration KW - United States KW - Total Quality Management KW - methods N1 - Includes bibliographical references (p. 595-630) and index ER -