TY  - BOOK
AU  - Peterson,Kristine
TI  - The strategic approach to quality service in health care
SN  - 0871897644
AV  - RA971 .P5 1988
U1  - 362.1/1/068 19
PY  - 1988///
CY  - Rockville, Md.
PB  - Aspen
KW  - Hospitals
KW  - Administration
KW  - Hospital patients
N1  - Includes index; Bibliography: p. 309-317
ER  -